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Third Party and Creditor Debt Collection Tops Virginia Consumer Complaints to CSN

user-pic By Garrett on February 27, 2009 5:48 PM | No Comments | No TrackBacks
My last post (Scams Use Email As First Contact Over Half the Time According to Top Ten Frauds Report) about the FTC Consumer Sentinel Network's (CSN) publication of its 2008 Databook focussed on the catagories of fraud and nationwide prevalence of the categories. In this post, I'm looking at the prevalence in Virginia of scam categories.


All told, Virginians reported 16,114 fraud claims to CSN agencies. For the 85% of these reports that included information about the amount of their payments, the grand total was $31,066,922, resulting in an average payment (or loss) based on fraud of $2,276.


Topping all reports, whether identity-theft or other types of fraud, were 3,091complaints concerning third-party or creditor debt collection activities. Given our national propensity for debt, and the hyper-stressed economy, the prevalence of these claims is not at all surprising, and I would expect to see these numbers go up as banks seek to improve their balance sheets and collect "bad" debts before consumers bankrupt or are foreclosed upon.


The total number of identity theft, fraud and other consumer complaints filed by Virginians was 31,044. Of those, 6,349 involved identify theft in some form. Here are how the categories break down:


Top 10 Fraud and Other Complaint Categories Reported by Virginia Consumers


Rank Identity Theft Type Complaints *Percentage
1 Third Party and Creditor Debt Collection 3,091 13%
2 Shop-at-Home and Catalog Sales 1,533 6%
3 Internet Services 1,385 6%
4 Credit Bureaus, Information Furnishers and Report Users 1,056 4%
5 Foreign Money Offers and Counterfeit Check Scams 1,038 4%
6 Prizes, Sweepstakes and Lotteries 965 4%
7 Banks and Lenders 700 3%
8 Auto Related Complaints 601 2%
9 Television and Electronic Media 563 2%
10 Computer Equipment and Software 553 2%


*Percentages are based on the total number of CSN fraud and other complaints from Virginia consumers (24,695).


Top 8 Identity Theft Categories Reported by Virginia Consumers


Rank Identity Theft Type Complaints Percentage
1 Credit Card Fraud 1,475 23%
2 Phone or Utilities Fraud 996 16%
3 Government Documents or Benefits Fraud 683 11%
4 Bank Fraud 673 11%
5 Employment-Related Fraud 480 8%
6 Loan Fraud 287 5%
7 Other 1,674 26%
8 Attempted Identity Theft 429 7%

Categories:

  • Commercial

Tags:

  • Financial Security,
  • Fraud,
  • Scams

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About this Entry

This page contains a single entry by Garrett published on February 27, 2009 5:48 PM.

Scams Use Email As First Contact Over Half the Time According to Top Ten Frauds Report was the previous entry in this blog.

Virginia General Assembly Advances Privacy Legislation in 2009 is the next entry in this blog.

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